Privacy Policy

This Privacy Policy explains which personal information Saratti (“we,” “us,” or “our”) collects, why we collect it, and how we use and share your data. It also outlines your rights and choices relating to that information. Our Privacy Policy applies to data collected from our physical stores, our website, and any other channel through which you may contact or interact with us—such as postal mail, email, telephone, live or automated chat, SMS/MMS/text, social media, and any Saratti online service or location that directly references or links to this Privacy Policy (collectively, the “Services”). “Personal Information” refers to details that identify, relate to, describe, or could be linked to you.

By using our Services or interacting with us, you agree to our Terms and Conditions and to the collection, use, and sharing of data as described in this Privacy Policy. If you do not consent to these practices, discontinue use of our Services.

1. INFORMATION WE COLLECT

1.1 Information You Provide

We collect Personal Information you submit when you engage with our Services, for example:

Contact Data: Name, email address, phone number (possibly including mobile carrier if you opt in to text messages), postal address, etc.
Credentials: Account login details such as usernames and passwords.
Demographic Data: Age, birth month/day, gender, country/region, or similar details.
Payment Data: Credit card or other payment information, processed through secure third-party payment processors.
Profile Data: Interests, favorites, wish lists, ring sizes, or other preferences you choose to provide.
Contacts: If you send product details or refer a friend, you might provide both your name/email and that of the friend. You certify you have permission to share this data.
Content: Feedback, product reviews, survey responses, comments, or questions you submit via chat, text, social media, or other channels.
Employment Data: If you apply for a job with us, we may collect your resume, employment history, transcripts, references, etc.
Government Identification Data: On occasion, for fraud prevention or legal compliance (e.g., prize fulfillment), we may request official ID or Social Security number.

Any extra data you voluntarily provide (beyond what we request) is solely your responsibility.

1.2 Information Collected Automatically

When you access or use our Services, we automatically gather details about your device and how you interact with us, such as:

Service Use Data: Which pages you view, products you browse or purchase, referring/exit pages, the time you spend on our Services, ads/emails you open, and related engagement metrics.
Device Connectivity & Configuration: Browser type, device model, operating system, time zones, and language settings.
IP Address & Device Identifiers: We collect IP addresses (and approximate location from them), unique device or advertising IDs to help with diagnostics, performance, fraud prevention, and personalized experiences.
Session Replay Data: We (or service providers) might capture your on-screen interactions (clicks, scrolls, form inputs) in real time to troubleshoot user flows and improve site design.

Online Technologies (Cookies, Web Beacons, etc.)

We use cookies, log files, web beacons (pixels), and similar technologies (“Online Technologies”) to automatically gather information:

Log Files: Server logs that track which pages are visited and actions taken.
Cookies: Small text files placed on your device to enhance personalization, shopping cart functionality, affiliate tracking, social sharing, etc. These include:
- Necessary Cookies: Essential for basic site functionality.
- Performance Cookies: Help gauge user navigation and site performance.
- Functional Cookies: Store your language or region preferences.
- Targeting/Advertising Cookies: Deliver relevant ads and measure ad performance.
Web Beacons (Pixels): Tiny image files that load when a page or email is viewed, helping us or third parties drop/read cookies and track conversions.
Device Fingerprinting: Identifying and correlating your device’s configurations or browser attributes.
Location-Based Technologies: If you enable location services, we may use location data to serve relevant content or verify your region.

Some data may be collected over time and across different services or devices, to provide targeted advertising or tailored content.

1.3 Information from Other Sources

We could also obtain information from:

Referrals: Friends or contacts who introduce you.
Marketing Companies: Providing supplemental demographic info or leads.
Social Networks: If you engage with Saratti content or permit us to access your social media info.
Financing & Payment Providers: Assisting in order financing or payment processing.
Co-Branded Partners: Collaborations or joint promotional ventures in which data is shared.
Advertising & Marketing Platforms: Delivering or measuring ads.
Public Databases: Government records or publicly available information.

We may combine this data with details collected directly or automatically.

2. USE OF INFORMATION

We utilize Personal Information for various legitimate purposes:

Service Management: Administering your account, order processing, and related functions.
Service Fulfillment: Processing payments, communicating about orders, answering queries, and handling returns/exchanges.
Communications: Sending reminders or important updates, including changes to our policies.
Trend Analysis & Improvements: Monitoring usage patterns to enhance user experience and site performance.
Promotions & Research: Running or analyzing sweepstakes, contests, or surveys; studying user demographics and preferences.
Marketing & Advertising: Informing you about new products, services, or promotions, and sending targeted offers (where legally allowed).
Fraud & Safety: Preventing, investigating, or responding to illegal activities, and protecting Saratti, our users, and others.
Legal Compliance: Meeting applicable regulations, responding to government inquiries, or enforcing our Terms.
Hiring & Applications: Evaluating candidates for employment.
Other Purposes: Any additional uses disclosed at the time of collection or with your explicit consent.

We may share aggregated or de-identified data for any purpose allowed by law, as it does not identify individuals personally.

3. DISCLOSURE OF INFORMATION

In the ordinary course of business, we may share your Personal Information under these circumstances:

Affiliates: With our parent or sister companies for marketing, operational, or support services.
Business Partners: For co-branded offerings, marketing initiatives, or distributing our products.
Special Events: If you participate in events or promotions, your information may be shared with other participants or sponsors.
Feedback & Testimonials: Content you provide (e.g., reviews) can appear on our site, social channels, or in marketing.
Facilitating Requests: When you deliberately share content via social media or request certain external services.
Vendors & Third Parties: Those who assist with payment processing, shipping, data analytics, advertising, SMS messaging, data storage, or similar tasks. Some may combine your data with information from other clients to refine fraud detection.
Business Transfers: In case of mergers, acquisitions, bankruptcies, or other corporate transactions, user information could be transferred as part of company assets.
Legal & Security: To comply with laws, investigate suspected fraud, protect rights and safety, or respond to valid governmental demands.
Consent: Whenever you explicitly direct us to share or agree to specific disclosures.

Aggregated or de-identified data (not traceable to an individual) may be shared without limitation, unless prohibited by law.

4. CHILDREN

Our Services are not intended for individuals under the age of 13, and we do not knowingly gather personal information from them. Should we learn that a child under 13 provided personal data, we will take reasonable measures to delete it. If you are a parent or guardian of a child under 13 who used our Services, please contact us to request removal. Additional guidelines may apply to minors under 18 per our Terms and Conditions.

5. OTHER PARTIES

5.1 Links to Other Websites/Services

Our Services may link to third-party websites or services not under our control. We do not endorse or take responsibility for their content, privacy, or data practices. We recommend reviewing the relevant privacy policies of any site or service you visit.

5.2 Social Features

We may integrate features that enable you to interact with social media services or share content:

Liking/Sharing: Social buttons or pixels might let you post about our products on platforms like Facebook or Twitter. These platforms could share certain details with us (e.g., user ID, public profile), and we may share usage data with them.
Brand Pages: Saratti content may appear on official brand pages within social networks. Information you share via these channels is governed by both this Policy and that platform’s policies. We may also re-share publicly posted content that references Saratti (e.g., hashtags).

5.3 Analytics & Interest-Based Advertising

We may employ tools (e.g., Google Analytics) or partner with advertising platforms that set cookies, gather usage data, and facilitate interest-based advertising across sites you visit. This could involve “Matched Ads,” where your data in our system is compared to an advertising platform’s user data (e.g., “Custom Audiences” on Facebook).

6. YOUR CHOICES

6.1 Review & Update of Account Information

If you have a Saratti account, you can log in to view, modify, or remove certain personal details. We may retain data to comply with legal obligations or enforce our agreements.

6.2 Online Technology Choices

Cookies: You can adjust your browser settings to block or delete cookies; however, certain site features may not function properly if you do so.
Do Not Track: Our Services do not currently respond to DNT signals, as no universal standard exists. See allaboutdnt.com for more info.

6.3 Analytics & Interest-Based Advertising

Google Analytics: You can install the Google Analytics Opt-out Browser Add-On and configure your Google Ads Settings.
DAA/NAI: Some third parties are members of the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI), and you can opt out of certain targeted ads via aboutads.info/choices or networkadvertising.org/choices.
EU or Other Jurisdictions: You may have similar tools or programs (like youronlinechoices.com in the EU).
Limitations: These opt-outs usually apply only to the browser or device you use for opting out.

6.4 Communications

Email: Unsubscribe from promotional emails by following the link in each message or contacting us.
Postal Mail: If you receive direct mail and want to opt out, contact us.
SMS Texts: To stop promotional texts, reply “STOP,” “END,” or “UNSUBSCRIBE” (or a similar keyword) to our shortcode.

7. DATA SECURITY AND RETENTION

We employ administrative, technical, and physical safeguards designed to protect your information. Nonetheless, the internet cannot be guaranteed entirely secure, so we cannot warrant absolute protection.

We keep your Personal Information as long as needed to fulfill the purposes in this Policy, or as required by law (e.g., recordkeeping). Factors influencing retention include data volume, sensitivity, potential risk, and legal obligations.

8. INTERNATIONAL TRANSFER

Saratti is legally registered and maintains its headquarters in Hong Kong, and we are also registered in the United States as Saratti LLC. We use Shopify Inc. (a U.S.-based e-commerce platform) and other service providers or affiliates who may store or process your personal data in the United States or other jurisdictions. By using our Services or submitting information, you consent to these cross-border data transfers and the handling practices described in this Privacy Policy.

9. CONTACT US

If you have questions, concerns, or requests about this Privacy Policy, please contact us:


SARATTI 
1001 S North Main Street Ste 700
Kalispell, Montana 59901
United States

Email: support@saratti.com
Phone: +852 9424 2327

We will do our best to address your inquiries promptly and thoroughly.

10. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When revised, we will update the “Last Updated” date above and may provide additional notice if required by law. By continuing to use the Services after updates are posted, you agree to the revised terms.