Not sure what defines you?
Our experts are here to guide you through a collaborative desing process where we help you find the perfect expression of your story.
Ethical Gemstones Responsibly Sourced
We belive in honoring the planet-every gemstone is ethically sourced, ensuring complete transparency, responsiblity and authenticity.
Handselected for with and for you...
Each cut and shape is carefully considered for balance, proportion and light perfomance - so your stone radiates from every angle.
Luxury that cares...
Our metals are responsibly sourced to uphold our commitment to sustainability.
Your Full Journey
Your Design Journey, Clarified.
How do I start my bespoke design journey?
How do I start my bespoke design journey?
Simply share your vision—whether it’s a rough sketch, a photo, or a verbal idea. Our team will refine it with you through virtual or in-person consultations. No idea is too small or vague!
Can I customize gemstones and metals?
Can I customize gemstones and metals?
Absolutely! Choose from ethically sourced natural diamonds, lab-grown gems, or vibrant colored gemstones such Natural Rubies, Sapphires, Emeralds, Tanzanites, Opals, Paraiba Tourmalines and more.
Regardless of metal options and budget constraints, design your piece in 9K Gold/14K Gold and 18K Gold. All available in your favorite(Yellow/Rose and White tones). Platinum also available, all responsibly sourced.
How long does the design process take?
How long does the design process take?
Timelines vary by complexity, but most pieces take 17-21 working days. From sketch to delivery. We prioritize precision over speed to ensure heirloom-quality results.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Can I rush an order?
Can I rush an order?
While we operate on a first-come, first-served basis to honor every client’s vision equally, we understand time-sensitive needs may arise.Discreet priority schedulingis occasionally possible, depending on workshop capacity.
Contact your Bespoke Experience Coordinator to discuss expediting your order — we’ll strive to accommodate your timelinewithout compromising our standards of artistry.
Can I see my design before its crafted?
Can I see my design before its crafted?
Yes! After you have confirmed your order, you will receive a hand-drawn sketches and 3D simulations for your approval, so you can visualize every detail before production begins. Rest assured we will make every change until you satisfied.
What if I want changes after approval?
What if I want changes after approval?
Minor adjustments are possible during the crafting phase. Major changes may require a revised timeline and quote. We’ll keep you informed at every step.
Are Saratti’s materials ethically sourced?
Are Saratti’s materials ethically sourced?
100%. All gemstones and metals adhere to strict ethical standards, including conflict-free diamonds and Fairmined gold. Transparency certificates are provided.
Can I add engravings or hidden details?
Can I add engravings or hidden details?
Yes! Personalize your piece with fingerprints, initials, dates, or secret messages. We also offer hidden stone settingsfor a touch of intimacy.
Do you charge for engravings or custom detailing?
Do you charge for engravings or custom detailing?
No — unlike many competitors, engravings and bespoke detailing are always included in our process. We believe these touches are essential to storytelling, not an upsell.
What happens if there’s a production delay?
What happens if there’s a production delay?
We communicate proactively and compensate with complimentary expedited shipping or a tailored keepsake.
How is my jewelry packaged and delivered?
How is my jewelry packaged and delivered?
Every piece is securely packaged in luxury boxes with insured global shipping. Delivery updates are provided via email or SMS.
Do you ship internationally?
Do you ship internationally?
Globally, with insured priority shipping. Duties and taxes are calculated at checkout for clarity.
What if I need repairs or resizing later?
What if I need repairs or resizing later?
Saratti offers lifetime care services, including free resizing (within limits) and repairs. Contact your bespoke coordinator for assistance.
Do you offer payment plans?
Do you offer payment plans?
Yes! Flexible payment options, including installments, are available. Discuss your budget with our team for a tailored plan.