Shipping Timelines
Estimated Delivery Times:
- For 'Made to Order' products: Approximately 17-21 business days from purchase to handcrafting and shipping.
- For 'Ready to Ship' items: Dispatched within 96 hours after payment, excluding weekends, holidays, and festive seasons.
Shipping Destinations:
We're proud to serve customers in over 150 countries worldwide, and a whopping 64 of these qualify for complimentary shipping. If you're unsure whether your country is on the list, don't hesitate to reach out to us via WhatsApp at +852 9424 2327 or drop us an email at support@saratti.com.
For those countries not covered by our free shipping, we offer a flat rate of fifty dollars for shipping. Please note that customs, VAT, duty & associated fees are the responsibility of the recipient.
Secure Shipping:
We exclusively use trusted carriers like FedEx, DHL UPS and like courier services to ensure the secure delivery of your precious jewelry.
Expedited Orders:
Contact us at support@saratti.com to expedite your order or for rush orders.
Insurance and Signature:
Every shipment is fully insured to guarantee your piece reaches you in perfect condition. Shipments must be signed for by an adult upon arrival for added security.
Delivery Address:
We currently ship exclusively to your home or workplace to ensure a secure and trusted delivery location. Unfortunately, we do not deliver to P.O. Box addresses.
Order Tracking:
You'll receive a tracking number for easy monitoring of your package's journey.
Packaging Details:
Your order is carefully packaged for secure delivery, prioritizing your piece's safety. We use discreet packaging, reflecting our commitment to secure delivery.
Gift Packaging:
While we don't offer gift wrapping, your order arrives in an elegant jewelry box, perfect for gifting. Additionally, it includes a beautiful gift box for special occasions or presentations. Each aspect of your Saratti experience is crafted for excellence.