Shipping Timelines

Estimated Delivery Times:

• For 'Made to Order' products: Approximately 17-21 business days from purchase to handcrafting and shipping.
• For 'Ready to Ship' items: Dispatched within 96 hours after payment, excluding weekends, holidays, and festive seasons.

Shipping Destinations:

We're proud to serve customers in over 150 countries worldwide, and a whopping 64 of these qualify for complimentary shipping. If you're unsure whether your country is on the list, don't hesitate to reach out to us via WhatsApp at +852 9424 2327 or drop us an email at support@saratti.com.

For those countries not covered by our free shipping, we offer a flat rate of fifty dollars for shipping. Please note that customs, VAT, duty & associated fees are the responsibility of the recipient.

Secure Shipping:

We exclusively use trusted carriers like FedEx, DHL UPS and like courier services to ensure the secure delivery of your precious jewelry.

Expedited Orders:

Contact us at support@saratti.com to expedite your order or for rush orders.

Insurance and Signature:

Every shipment is fully insured to guarantee your piece reaches you in perfect condition. Shipments must be signed for by an adult upon arrival for added security.

Delivery Address:

We currently ship exclusively to your home or workplace to ensure a secure and trusted delivery location. Unfortunately, we do not deliver to P.O. Box addresses.

Order Tracking:

You'll receive a tracking number for easy monitoring of your package's journey.

Packaging Details:

Your order is carefully packaged for secure delivery, prioritizing your piece's safety. We use discreet packaging, reflecting our commitment to secure delivery.

Gift Packaging:

While we don't offer gift wrapping, your order arrives in an elegant jewelry box, perfect for gifting. Additionally, it includes a beautiful gift box for special occasions or presentations. Each aspect of your Saratti experience is crafted for excellence.