Each SARATTI ring is thoughtfully handcrafted, with production typically taking up to 50 business days. If you need your piece sooner, expedited options may be available. Your estimated completion date is clearly shown on each product page.

Once completed, shipping usually takes 17–21 business days, depending on your destination. Full details can be found on our Shipping Information page, with a complete overview available on our Crafting Timeframes page.

Yes. SARATTI ships internationally to most destinations worldwide. Shipping timelines typically range from 17–21 business days once your piece is completed. Shipping fees, duties, and taxes may vary depending on your location. For full details, please visit our Shipping Information page.

SARATTI ships internationally from multiple fulfillment locations, primarily Hong Kong and the United States, depending on the item, gemstone origin, and destination.

This allows us to ensure faster handling, secure delivery, and proper documentation for each piece.

For U.S. customers, import duties are typically included, and no additional charges are usually required upon delivery.

For international orders outside the U.S., customs duties, VAT, or import taxes may apply depending on your country’s regulations. These fees are set by local authorities and are the responsibility of the recipient. We recommend checking with your local customs office if you are unsure.

If you ever have questions before placing an order, our team is always happy to assist.

Lab-grown diamonds are real diamonds — not simulants.

They share the same chemical, physical, and optical properties as natural diamonds, delivering the same brilliance, fire, and durability. The only difference is how they are formed: lab-grown diamonds are created in controlled environments rather than mined from the earth.

Yes. Every SARATTI piece is accompanied by a Certificate of Authenticity.

Depending on your purchase, you may receive one, two, or even three certificates.

This can include reports from independent gemological laboratories such as GIA, IGI, GUILD, or other internationally recognized institutions.

For example, if a natural ruby already carries its own laboratory certificate, that report will be included. In addition, SARATTI provides a separate certificate for the completed jewelry, confirming the materials, craftsmanship, and final setting.

This ensures full transparency — not just for the gemstone, but for the entire piece as it is worn.

If you ever have questions about which certificates apply to your piece, our team is always happy to explain.

Every SARATTI piece is crafted with longevity in mind.

We offer a Lifetime Manufacturing Warranty on all rings, including engagement rings, wedding bands, and fashion rings. This covers craftsmanship-related issues under normal wear.

For other fine jewelry pieces, such as earrings, necklaces, bracelets, and pendants, we provide a manufacturer’s warranty that covers workmanship and material integrity.

Our goal is simple: you should feel confident wearing your jewelry for years to come. If you ever have concerns, our team is here to help.

SARATTI works primarily with natural gemstones.

Like most fine natural gemstones in the industry, some stones may undergo standard, widely accepted treatments to enhance beauty and durability. These treatments are permanent, stable, and disclosed transparently.

When a gemstone is untreated or carries a special distinction, this will always be clearly stated.

If you have specific preferences regarding treatment or origin, our team will gladly guide you before you commit.

Yes — always.

Transparency is a core value at SARATTI. Any known gemstone treatments are fully disclosed in product details or accompanying certification.

We believe informed clients make confident decisions, and we are always happy to explain what a treatment means in simple, clear terms.

Yes.

SARATTI sources diamonds and gemstones through trusted partners and ethical supply chains, adhering to internationally recognized standards.

Natural diamonds comply with the Kimberley Process, and our lab-grown diamonds are created using responsible, modern methods.

Our gemstones are selected with care — balancing beauty, provenance, and responsible sourcing.

Yes — complimentary engraving is available on many SARATTI pieces.

You may choose to engrave dates, initials, names, or short personal messages, depending on the design and available space. Engraving adds a quiet, meaningful layer to your piece — something only you (or the two of you) will know.

Our team will carefully confirm the placement, font style, and suitability before production begins to ensure everything is beautifully executed.

Please note that engraved or personalized pieces are considered final sale, as they are created uniquely for you.